Refund policy

Return & Replacement Policy

Thank you for shopping with us! Each item is carefully made and inspected before it is shipped.

Because our products are made to order, we do not accept returns or exchanges for reasons such as change of mind, ordering the wrong size, or personal preference.

However, we want you to receive exactly what you ordered. If your item arrives damaged, defective, or you receive the wrong product, we will gladly send a replacement.

To request a replacement:

• Contact us within 7 days of delivery

• Include your order number

• Provide clear photos of the issue

Once we review your request, we will send a replacement item at no additional cost.

Please note:

• We do not offer refunds or returns for items that are not damaged or incorrect.

• Replacement requests submitted after 7 days of delivery may not be eligible.

If you have any questions, feel free to contact us. We’re happy to help!